David Gurteen’s blog on 23rdFebruary suggests that the aim of KM should be enabling better conversations. He’s right, we shouldn’t muddle KM and IM. It’s not about sharing information, but helping people make sense of it. But I would argue it goes even further than that. We have to help people work with what that means for them, so that feel more connected, know how they can contribute and can perform better.
Conversation spaces are places full of meaning
Meaning is a really important factor in engagement as this presentation by Professor Katie Truss shows (Katie is a highly respected researcher in the area). Things that are meaningful to us, are far more likely to move us to do something about them, and the more connections we find to an idea the more meaningful it becomes. Although of course really strong connections to singular issues can be very meaningful if they have had a big impact on us, perhaps in a relationship or as a result of a highly emotional experience. Maybe this is the source of Positive Deviance that David is going to encourage us to talk about over dinner.
I like the word conversation. It comes from the Latin word meaning to turn things around. It can be transformative. Two way interaction is also vital, because the speaker can only know these things when they engage in a dialogue with the receiver, not when they push out information. Which is why I also why I really love this timely if unsettling educational tweet from Donald Clark which David included in his newsletter.
“Show me a Professor of Education … who lectures, and I’ll show you a hypocrite who doesn’t read the research “
Donald Clark is right, interactivity is key to understanding and learning too. I am somewhat sensitive to this in the run up to a conference, at which I will be ‘speaking’ about the results of this year’s research project for some 30 minutes. My excuse? We are trying to share a year’s worth of conversational learning within the research project group. I would add that I have always felt that KM Forum members get more from participating in the research projects than from just sitting and listening to the results presented at the conference, so I’ll take this chance to encourage you to suggest a topic and sign up for the next round of research. In addition, for this year’s project, we will be running a much more interactive workshop on 29th May. So the conference session is just a taster. Anyone who is really interested in developing knowledge driven leadership agility can really get to grips with what it all means for their organisation in this session. In addition, I hope you will ask lots of questions of me and my co-presenters.
To be fair, most conferences have to contain a fair amount of lecturing. However, at Henley, we really do try to include plenty of “white space” for networking and lots of opportunity for conversations with peers and presenters. If you decide you want to twitter and extend the conversation more widely then do please include the #HenleyKMF in your tweets.
Looking forward to two days of great conversation, lots of mental stimulation, and time to make sense of it all afterwards.
Christine van Winkelen
Jane McKenzie
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